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q: what does ko mean?
a: son of

q: what kind of cuisine is it?
a: we try and serve delicious american food.

"ethnic crossovers also occur when distinct elements meet in a single recipe. this country is, after all, a huge melting pot. why should its cooking not illustrate the american transformation of diversity into unity?" - wolfgang puck

q: what's on the menu?
a: we offer a daily tasting menu for dinner seven nights a week and a separate, longer tasting menu for lunch on fridays, saturdays and sundays. we do not offer any a la carte options but we will make accommodations for food allergies. the price of the menu is dictated by the price of ingredients.

q: how much does it cost?
a: prices vary according to market availability and the current menu selected by our chef. 
click here for current pricing.

q: how long does it take to eat at ko?
a: lunch has a larger menu than dinner and therefore requires approximately three hours to complete, dinner averages around two hours.

q: do you offer beverages?
a: yes, we offer an extensive selection of wine, sake and beer.  we also have several pairing options to go with your meal.

q: where do your ingredients come from?
a: we use local farms with sustainable practices for as much as possible.

q: are there desserts available?
a: yes.

q: do you have a corkage fee?
a: yes, $45

q: why are reservations taken at ko?
a: because the menu and style of service are enhanced by set dining times

q: do you do take out orders?
a: no.

q: do you do delivery orders?
a: no.

q: do you have gift cards?
a: yes.

q: do you do catering?
a: no.

q: do you have parking?
a: there's plenty of parking on the street or in
parking garages (click here)

q: i have a disability can you make an accommodation?
a: we make reasonable accommodations. please let us know when making a reservation.


q: how do i get in to ko?
a:
https://reservations.momofuku.com/ (this is the only way to get a reservation at ko)

q: may i make a reservation for someone else?
a: no. the person making the reservation must attend the meal.

q: may i purchase a reservation from someone else?
a: no. the person making the reservation must attend the meal.

q: may i sell my reservation?
a: no. the person making the reservation must attend the meal.

q: why do we only take reservations for parties of 1,2 or 4?
a: this is a small restaurant with only bar seating. we cannot accommodate large parties or parties of three due to space limitations.

q: how many days in the future are available for booking online?
a: our calendar always shows seven days, the current day and the following six.

q: when is the new day available online?
a: 10:00 am

q: how do i know what's available?
a: green check mark = available / red "x" = taken

q: i clicked a green check but didn't get the reservation, why?
a: reservations are given on a first come basis so you have to click fast, really fast.  even if you see a green check mark you may not get the seat because someone else may grab it a split second before you.   

q: i am going to be late for my reservation. what should i do?
a: unfortunately out of respect for the guests coming in after you we can only hold your table for 15 minutes. if you are going to be late you should call (212) 500-0831 and leave a message.

q: why doesn't anyone answer the phone?
a: we have a very cool voice mail system that emails your messages to the appropriate person. we'll get your message on our blackberry/email and get back to you.

q: i need to cancel my reservation. what should i do?
a: in order to cancel your reservation you need to click on the cancellation link in your confirmation email and enter your username and password.  please note, to secure your reservation you must agree to the following terms and provide new and valid credit card information:

"i understand that although i may cancel my reservation at any time

if i cancel less than 24 hours in advance of my seating time

or do not attend my reservation i will be charged $150 per person."

*we do not store your credit card information.

it is deleted 24 hours after your reservation time.

q: what happens to cancellations / is there a waiting list / do you allow walk-ins?
a: cancelled reservations return to the reservation system.  there is no wait list and we do not allow walk-ins.

q: can i make a reservation by phone?
a: no. sorry but we only take reservations online.

q: what time do the next available day's reservation times become available?
a: everyday at 10:00am the next available day opens for reservations.

q: i never received my confirmation email. what should i do?
a: check your junk, spam, or bulk e-mail filters.

q: why do you need my credit card information to make an account?
a: we want to identify you as an individual with a unique credit card number associated with a unique email address. this helps protect against reservation scalpers and automated internet spiders that could snap up reservations and then sell what should be free. we want the system to be fair and we figure that just about everyone has a credit card number and an email address. we do not retain your complete credit card information.

q: i forgot my password.
a: click on the "forgot password" link on the reservations' home page.

q: how many reservations can i make per week?
a: we limit reservations to two per week.

q: how do i change my password?
a: log into the system and click on the "change password" link on the lower right.
 

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