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reservation system faq  |  general faq

q: how do i get in to ko?
a: https://reservations.momofuku.com/ (this is the only way to get a reservation at ko)

q: may i make a reservation for someone else?
a: no. the person making the reservation must attend the meal.

q: may i purchase a reservation from someone else?
a: no. the person making the reservation must attend the meal.

q: may i sell my reservation?
a: no. the person making the reservation must attend the meal.

q: why do we only take reservations for parties of 1,2 or 4?
a: this is a small restaurant with only bar seating. we cannot accommodate large parties or parties of three due to space limitations.

q: how many days in the future are available for booking online?
a: our calendar always shows seven days, the current day and the following six.

q: when is the new day available online?
a: 10:00 am

q: i am going to be late for my reservation. what should i do?
a: unfortunately out of respect for the guests coming in after you we can only hold your table for 15 minutes. if you are going to be late you should call (212) 500-0831 and leave a message.

q: why doesn't anyone answer the phone?
a: we have a very cool voice mail system that emails your messages to the appropriate person. we'll get your message on our blackberry/email and get back to you.

q: i need to cancel my reservation. what should i do?
a: use the cancellation link in your confirmation email.  for security purposes you must enter in your username and password in order to cancel a reservation.

q: what happens to cancellations / is there a waiting list / do you allow walk-ins?
a: cancelled reservations return to the reservation system.  there is no wait list and we do not allow walk-ins.

q: can i make a reservation by phone?
a: no. sorry but we only take reservations online.

q: what time do the next available day's reservation times become available?
a: everyday at 10:00am the next available day opens for reservations.

q: i never received my confirmation email. what should i do?
a: check your junk, spam, or bulk e-mail filters.

q: why do you need my credit card information to make an account?
a: we want to identify you as an individual with a unique credit card number associated with a unique email address. this helps protect against reservation scalpers and automated internet spiders that could snap up reservations and then sell what should be free. we want the system to be fair and we figure that just about everyone has a credit card number and an email address. we do not retain your credit card information and we will never charge your card.

q: how many reservations can i make per week?
a: we limit reservations to two per week.


q: what does ko mean?
a: son of

q: what kind of cuisine is it?
a: we try and serve delicious american food.

"ethnic crossovers also occur when distinct elements meet in a single recipe. this country is, after all, a huge melting pot. why should its cooking not illustrate the american transformation of diversity into unity?" - wolfgang puck

q: what's on the menu?
a: each day we offer a tasting menu based largely on market availability.  we do not offer any a la carte options but we will make accommodations for food allergies.  the price of the menu varies according to it's ingredients.

q: where do your ingredients come from?
a: we use local farms with sustainable practices for as much as possible.

q: are there menu items for vegetarians?
a: we are working on a vegetarian menu and will let you know when it's done.

q: are there desserts available?
a: yes.

q: do you have a corkage fee?
a: yes, $45

q: why are reservations taken at ko?
a: because the menu and style of service are enhanced by set dining times

q: do you do take out orders?
a: no.

q: do you do delivery orders?
a: no.

q: do you do catering?
a: no.

q: do you have parking?
a: there's plenty of parking on the street or in parking garages (click here)


 

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