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    • New York
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    • DC
  • Careers
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    • Growth
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Health & Safety

  • Diner Code of Conduct
  • INTRO
  • HOW COVID-19 SPREADS
  • WASHING HANDS
  • WEARING GLOVES
  • SOCIAL DISTANCING
  • PERSONAL SAFETY EQUIPMENT
  • A DAY IN A RESTAURANT
  • DINE IN & TABLESIDE SERVICE
  • TAKEOUT & DELIVERY
  • SOP LIBRARY
  • APPENDIX

SOP LIBRARY

General Operating Procedures
• Handwashing
• Glove Usage
• Social Distancing Guidelines
• Starting Your Shift
• Taking Temperatures
• Bathroom Usage
• Eating & Drinking
• External Vendors on Site

Cleaning & Sanitization
• Cleaning, Sanitizing, Disinfecting
• Safety Manager Responsibilities

Back of House
• Inventory
• Kitchen Tools
• Receiving Deliveries
• Retrieving Items
• Tasting Procedure
• Menu Change Process

Front of House
• Dine In Steps of Service
• Takeout Steps of Service
• Office Usage

Manager Resources
•
Travel SOP
• Response Plan SOP
• Employee Call Out and Call In Pay Policy

 

Procedimientos operativos generales
• Lavado de manos
• Uso de guantes
• Pautas de distanciamiento social
• Inicio de turno
• Medición de la temperatura
• Uso de baños
• Comer y beber
• Distribuidores externos en el establecimiento

Limpieza e higiene
• Limpieza, higiene y desinfección
• Responsabilidades del gerente de seguridad

Área de la cocina
• Inventario
• Herramientas de cocina
• Recepción de entregas
• Búsqueda de productos
• Procedimiento de degustación
• Proceso de cambios en el menú

Áreas de servicios al cliente
• Pasos del servicio para comer en el restaurante
• Pasos del servicio de comida para llevar
• Uso de oficinas

Recursos del Gerente
• Manejo de casos sospechosos y confirmados
• Política sobre notificación de ausencias por parte de los empleados